Free course
Generation Kenya Digital Customer Service training (6 weeks, Nairobi online and Mombasa)
Generation Kenya
At a glance
- Deadline
- Open. No closing date published.
- Fee
- No fee to apply
- Who may apply
- aged 22 to 35
- Where
- Hybrid. Online (Nairobi intake) or Mombasa Bombolulu, Kenya
A free 6-week hybrid training that prepares unemployed young Kenyans for digital customer service jobs, with a 90-day placement period and a guaranteed interview with partner employers after graduation.
The facts
- What you get
- No fee is stated on the page; the page says jobs after training expect a minimum salary of Ksh 15,000 plus commission
- Where
- Online (Nairobi intake) or Mombasa Bombolulu, Kenya
- How long
- 6 weeks, Monday to Friday, 8am to 4pm, then a 90-day placement period
Where you stand
This one is free. There is no fee to apply, and nobody should ask you for money at any point.
What they ask for
- aged 22 to 35
- in Kenya, mean grade C- with C- in English, available full time 8 hours a day, comfortable with shift work and 150 calls a day
Get ready to apply
Built only from what this listing states. Tick as you go; the ticks stay on your phone and are not sent anywhere.
A long application, by our reading.
1. What to get ready
It also names something beyond these; read their words below.
In their words: “Online application (15 minutes), information session, screening and reality talk; proof of exam grades”
2. Dates
- No closing date is stated.
- Start when you have the time to finish it. Our advice
Download checklist (.txt) Send to WhatsApp
The download is a small text file. You can read it later without data. It also lists each condition they set, so you can tick yourself against them. WhatsApp sends the same list to you, or to somebody helping you.
No CV yet? Make a plain one from your answers. Nothing you type is kept.
Tips for applying for a free course
General advice from us, the same for every course. It is not what this organisation says; that is above.
- Check how many hours a week it needs, and whether you have that time for the whole length of it.
- Check how much data it uses. Videos use a lot; ask whether there is a download or text version, or use free Wi-Fi where you can.
- Finish it. A finished course with a certificate is worth more on a CV than three started ones.
- When you finish, add it to your CV with the name, who gave it, and the month you finished.
If there is an interview or a test
- If there is a test to get in, ask what it covers and practise with any free sample they give.
All our tips and messages to copy. Practise answering, with nothing kept. Received an offer? Check whether it is real, then read before you say yes.
How to apply
You apply on Generation Kenya's own website, not here. We never send an application for anybody and we never ask you for anything to pass on. Check their page for anything not shown here.
More like this, open now
How we checked this
This was opened and verified at Generation Kenya's own website on 11 October 2026: it was real, still open, and open to people from African countries. If anything here is wrong, tell us.